Quality
| This article concerns itself with quality in the context of Technology, Products and Services. The philosophical meaning of the term becomes in the article Quality (philosophy) and the meaning in Game of chess in the article Quality (chess) treated. |
Quality (lat.: "qualitas"=Beschaffenheit, Characteristic) is in Term for procurementnesses or characteristics of materials, Objects or procedures, which by numeric values not to be expressed. Examples: womanlike, yellow, rau, warmly, fast, inadequately, elegantly, firmly, innocuously.
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Linguistic usage
Quality becomes frequently as Gegenpol the term Quantity used. However applies: Each quantitative (quantitative) Characteristic contained also a qualitative. Quantity designates the computable data, Numbers and facts.
Generally linguistic usage is of better or more badly Quality the speech. In this regard quality is a term connected with valuations, that the suitability of purpose of the result one Product or expresses to a service. A customer buys a product or a service and fulfills in such a way these their purposes for the customer has product or service generally to linguistic usage one good quality. A further example is Quality work. She finds frequently in a range-spreading, the quality of the individual results securing system instead of. Those Planning, Control and Control all necessary for this activities becomes as Quality management or Totally quality management designated. As result the in such a way designated develops Quality product.
Where itself quality also quantitative Sizes to measure leaves, becomes frequent it as technical quality designated. That concerns for example characteristics how Breaking strength, Maximum stress, Longevity, Colorfastness etc.. As one of the simplest definitions for quality here the rule is considered: Quality is the agreement of is and target, thus the fulfilment of requirements and expectations. In production here today characteristic numbers are determined to the quality over computer-aided systems. These systems to Quality assurance become CAQSystems (CAQ of engl. Computer Aided quality assurance) mentioned.
Quality after EN ISO 9000:2000
Quality is the degree, in a sentence inherently Characteristics requirements fulfills.
Quality beginnings after Garvin
- transcendental quality understanding: property, Beautiful one, Correct one
- product-related quality understanding: z.B. 20 years old wine is better than 10 years old wine
- related to customers quality understanding: Ability of an achievement, to fulfill the needs of the customer
- worth-oriented quality understanding: Favorable costs Use proportion
- manufacturing-referred quality understanding: Fulfilment of standards, ' A priori ' quality
See also
Literature
- Gerd F. Kamiske, Joerg Joerg-Peter Brauer: Quality management from A to Z. Explanations of modern terms of the quality management. 5. Edition. Carl Hanser, Munich 2005, ISBN 3-446-40284-5
- Tilo Pfeifer: Practice book quality management. Tasks, Solution methods, Results. 2. Edition. Hanser, Munich 2001, ISBN 3-446-21508-5
- Hans Dieter Zollondz: Bases quality management. Introduction to history, Terms, Systems and concepts. Oldenbourg publishing house, Munich 2002, ISBN 3-486-25950-4
Web on the left of
| - word origin, Synonymous one and translations |
- German society for quality e.V.
- European Foundation for quality management
- Data base to the German-language quality department
- Quality.net
